Municipal Waste Authority

The Norristown Municipal Waste Authority was formed in 1993 for the purpose of operating the
municipality's sewer system. The Authority is governed by a Board appointed by the Municipal Council for
a five-year term.

The Authority owns and operates the wastewater treatment plant and the collection sewers of the
Borough. The wastewater treatment facility is located at 368 East Washington Street and discharges
effluent to the Schuylkill River. The plant serves both the Borough and the Township of West Norriton.

Billings

The sewer system serves approximately 9,500 customers in the Borough. Sewer charges are no longer
billed annually but are now billed on a monthly basis and are included in the water bill issued by
Pennsylvania American Water Company. The current sewer charges consist of a service charge and a
consumption charge that is based on the amount of water used in the previous month as shown below:

Service charge per month
Usage from 0 to 2,300 gallons per month
Usage over 2,300 gallons per month

$9.33
$1.52 per 1,000 gallons
$5.56 per 1,000 gallons

Effective January 2, 2007 the Authority no longer issues a credit to the sewer bill for the filling of
swimming pools.

New Connections

A property owner/developer that intends to connect to the Norristown sewer system must initially obtain
a Sewer Connection Application and a "Specification for Additions and Extensions to the Sanitary Sewer
System" at the Authority office. The Specification Book is necessary to ensure that the construction plans
for the new unit(s) conform to the most up-to-date Authority guidelines. The property owner/developer
must return the completed Sewer Connection Application along with all necessary exhibits and plans and
accompanied with a check in the amount of $100.

The property owner/developer will be required to sign a Professional Services Agreement and pay an
escrow amount for engineering and legal review. The escrow amount will be specified in the Agreement.

Blockages

In the case of a sewer emergency on your property.....

Discontinue inside water use. Contact the Authority at 610-270-3190 during normal business hours. The operator will take your information and dispatch an Authority employee. In the evening or the weekends, dial 484-220-1003. Please provide your name, the property address, a return phone number and as much information as possible concerning the blockage. An Authority employee will check the sewer main for blockage. If the blockage is in the sewer main, the Authority employee will remove the blockage. If the Authority employee determines that the sewer main is functioning properly, you will be informed and you should then contact a licensed plumber to remove the blockage from your house lateral or your internal plumbing. The Authority is responsible for maintaining the sewer mains in the street only. The property owner is responsible for the maintenance of the house lateral and internal plumbing. The Authority will not remove a blockage from the house lateral.

How can I prevent a sewer backup?

DO NOT pour grease of any kind down sinks, garbage disposals, or other drains. Grease builds up inside the pipe and eventually blocks the sewer. Grease is the major contributor of a sewer blockage. DO NOT flush diapers, sanitary napkins, newspapers, soiled rags, or paper towels down the toilet. DO NOT put used oil, paint, solvents, or other chemicals down sewer lines. DO NOT plant trees with shallow, spreading root systems near your sewer lateral. Tree roots seek water sources and will penetrate any cracks in the sewers. The roots can create a dense mat and trap materials.

Sewer Certifications

If you need a sewer certification in connection with the sale of a property or the refinancing of a
mortgage, contact the Authority office. The Authority can only issue a certification for sewer billings
starting in 2006. The fee for this certification is $25.

For past due and delinquent accounts prior to 2006, you must separately contact Portnoff and Associates
at 866-211-9466. You may need to request a second certification. There is an additional fee payable to
Portnoff and Associates for this second certification.