A tow release can be picked up by the vehicle owner at any time of day or week at the Records Division window. The owner (or one appointed power of attorney) must present a valid driver’s license, vehicle registration and provide insurance prior receiving the release.
Retrieving a Vehicle
Once the release is received, the owner may go to the appropriate tow yard between 8 a.m. to 8 p.m. seven days a week to get the vehicle. If the owner does not have a valid driver’s license they may still retrieve the vehicle but they must have the vehicle towed out or driven out by a licensed driver.